pure lux has a 24-hour cancellation policy. Should you need to cancel or reschedule an appointment please give us 24 hours notice so we can make the time available to other clients. 


childcare policy

for the safety of children, we can not allow children the age of 15 years and younger to be unattended in our lobby.  in addition we can not allow children in the treatment rooms during any procedure as we cannot guarantee the safety of their presence. 


No show policy

in the moment that the client fails to show up for their appointment, a $50 booking fee will be applied to make any future appointments.